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To assist you as quickly as possible, a GMCSC representative may request the following information:

  • Your name and company name
  • Your system number
  • A contact name and telephone number
  • The product involved
  • The business impact
  • Pertinent documentation/information (e.g. dump, trace, error messages)

Refer to the list below to locate your local support telephone number.

Country phone numbers
Country
 Telephone Number
Algeria +33 1 70200050 (French)
+44 2079 490 219 alternate
Argentina 0-800-777-0233 toll free
+1 281-927-8420 alternate
Australia 1800 036 063 toll free
+86 411 8482-5170 alternate
Austria 0800 201601 toll free
+44 2079 490 222 alternate
0800 201904 (Connect One) toll free
+44 2079 490 221 alternate
Belgium 0800 15813 (English) toll free
+32 22750706 alternate
+44 2079 490 007 alternate 2
0800 15811 (Flemish) toll free
+44 2079 490 210 alternate
0800 15812 (French) toll free
+44 2079 490 211 alternate
Bermuda 877-464-0437 toll free
+1 281-927-8420 alternate
Brazil 0-800-891-0496 (English) toll free
+1 281-927-8422 (English) alternate
Bulgaria +43 154652 1584
+44 2079 490 204 alternate
Canada 800-255-5010 (English) toll free
+1 281-927-8422 (English) alternate
800-387-9649 (French) toll free
+1 281-927-8418 (French) alternate
Chile 1230-020-2845 toll free
+1 281-927-8420 alternate
China (Mandarin) 800 8909788 toll free
+86 411 8482-5171 alternate
China (English) 800 8909595 toll free
+86 411 8482-5170 alternate
Columbia 01-800-912-1721 toll free
+1 281-927-8420 alternate
Costa Rica 0800-121467 toll free
+1 281-927-8420 alternate
Croatia +43 1 54 652 1580
+44 2079 490 204 alternate
Czech Republic +43 1 54 652 1581
+44 2079 490 204 alternate
Denmark 800 13333 toll free
+44 2079 490 203 alternate
El Salvador 800-6240 toll free
+1 281-927-8420 alternate
Ethiopia (GCSC) +44 2077 440 363
+44 2079 490 007 alternate
Finland 0800 158672 toll free
+35 89 22948004 alternate
France 0800 022242 toll free
+44 2079 490 219 alternate
0800 807786 (NT) toll free
+44 2079 490 220 (NT)
Germany 0800 1 844121 toll free
+44 2079 490 222 alternate
Greece 00800 46121359 toll free
+44 2079 490 007 alternate
Hong Kong 800 968 411 toll free
+86 411 8482-5172 alternate
Hungary 00800 11336 toll free
+44 2079 490 204 alternate
India 1800 425 4884 toll free
+86 411 8482-5170 alternate
Indonesia 001 8036 1718 toll free
+86 411 8482-5170 alternate
Ireland 1800 600789 toll free
+44 2079 490 007 alternate
Israel 1 809 449 414 toll free
+44 2079 490 007 alternate
Italy 800 100 811 (Italian) toll free
+44 2079 490 208 alternate
800 185 981 (English) toll free
+44 2079 490 209 alternate
Japan 0120-108908 toll free
81-(0)3-5349-2600 alternate
Kazakhstan +43 1 5465 21572
+44 2079 490 116 alternate
Korea 1577-4722
02-2199-0541 alternate
Kuwait Helpdesk +44 2079 490 236
+44 2079 490 007 alternate
Lebanon Helpdesk +44 2079 490 239
+44 2079 490 007 alternate
Lithuania +46 85 7929002
+44 2079 490 116 alternate
Luxembourg 0800 793511 (English) toll free
+44 2079 490 007 alternate
0800 2375 (Flemish) toll free
+44 2079 490 210 alternate
0800 5812 (French) toll free
+44 2079 490 211 alternate
Macedonia +43 1 5465 21573
+44 2079 490 007 alternate
Malaysia 1800 804 073 toll free
+86 411 8482-5170 alternate
Malta +39 02 4823 0011
+44 2079 490 006 alternate
Mauritius +33 1 70200051 (English)
+44 2079 490 007 alternate
Mexico 001-800-290-1193 toll free
+1 281-927-8420 alternate
Netherland Antilles (Curaçao) 001-866-437-0728 toll free
+1 281-927-8420 alternate
Netherlands 0800 02 23635 toll free
+31 20 504 0619 alternate
New Zealand 0800 441 756 toll free
+86 411 8482-5170 alternate
Norway 815 48355 toll free
+44 2079 490 212 alternate
Oman +44 2079 490 233
Peru 0800-50-993 toll free
+1 281-927-8420 alternate
Philippines 1800 1611 0215 toll free
+86 411 8482-5170 alternate
Poland 00800 4911255 toll free
+44 2079 490 213 alternate
Portugal 213 180079 toll free
+44 2079 490 215 alternate
Qatar Helpdesk +44 2079 490 238
+44 2079 490 007 alternate
Romania +43 1546521582
+44 2079 490 007 alternate
Russia 0800 799071 toll free
+44 2079 490 116 alternate
Saudi Arabia 800 1240060 toll free
When you get through to this number, there will be a delay for you to:
- Dial 1960 to talk to a WFM dispatch agent, or
- Dial 1961 to talk to a NonStop dispatch agent
+44 2079 490 232 alternate
Serbia and Montenegro +49 6966404301
+44 2079 490 007 alternate
Singapore 800 6161 088 toll free
+86 411 8482-5170 alternate
Slovakia +43 1 5465 21574
+44 2079 490 007 alternate
Slovenia +43 1 5465 21575
+44 2079 490 007 alternate
South Africa 0800 999105 (English) toll free
02079490056 alternate
+44 2079 490 007 alternate 2
Spain 900 501268 toll free
+34 915 909391 alternate
Sweden 020 463982 toll free
+44 2079 490 299 alternate
Switzerland 0800 553647 (German) toll free
+44 2079 490 298 alternate
0800 002122 (French) toll free
+44 2079 490 219 alternate
Taiwan 008 0161 1171 toll free
+86 411 8482-5171 alternate
Thailand 001 800 611 4172 toll free
+86 411 8482-5170 alternate
Tunisia +33 1 70200052 (French)
+44 2079 490 219 alternate
Turkey +800 4691339
+44 2079 490 007 alternate
Ukraine +43 1546521583 (Russian)
+44 2079 490 116 alternate
United Arab Emirates Helpdesk +44 2079 490 233
+44 2079 490 007 alternate
United Kingdom 0800 102323 toll free
+44 2079 490 007 alternate
USA 1-800-255-5010 toll free
+1 281-927-8422 alternate
Venezuela 0-800-100-2031 toll free
+1 281-927-8420 alternate
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